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I'll Be There For You: Creating an effective support system with your clients

Humans are half of the equation - the language and approach we use in coaching clients can make or break a treatment plan.
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In this Webinar 

We'll discuss some techniques and skills that you can incorporate into your coaching to help clients feel heard and supported - which builds trust and compliance.

1.5 CEUs available:

  • KPA
  • PPAB
  • CPDT

Shelter/Rescue/Vet Student/Vet Tech Tickets - no expiration date: 30% off general admission ticket (discount code is SDFWBV)

Discounts are available for groups of 5 or more - please contact [email protected] for more information.

Cancellation policy: No refunds

Behavior Vets Membership
We are grateful that you trust us with your continued education, and we wanted to make it even easier for you to learn and grow with us. You can now gain access to ALL webinars for 25% off!!!

You can now join the Basic Membership Level. The Basic Level provides you with 25% off ALL webinars, seminars and workshops! Continuing Education Units (CEUs) for animal training and behavior professionals are offered for current and future webinars, not past webinars. You will have access to our webinar content for the length of your membership.

After enrolling, you can apply the Membership discount to THIS webinar! :)

There are two ways to enroll!

Monthly: This is a subscription, which automatically renews at $29.99 each month until you cancel. You may cancel at any time.

Subscribe monthly here:

Yearly: Purchase this package for $299.99 and save $60.00

Purchase yearly here:

These webinars are suitable for pet guardians, veterinary professionals, animal trainers, animal behaviorists, dog sports teams, shelter and rescue staff and volunteers, and anyone with an interest in evidence-based behavior intervention.
Meet the instructor

Ursa Acree

Ursa Acree is a Certified Dog Behavior Consultant, a Certified Dog Trainer - Knowledge and Skills Assessed, and a Fear Free Certified Trainer with 21 years of experience in the field. She began her career in 2001 working with clients in both group and private settings. From there, she joined the Kentucky Humane Society as their Behavior Manager, where she worked directly with shelter animals with behavior issues, and continued to serve clients who needed help and guidance with their personal pets.

In 2010, Ursa joined the Dumb Friends League, a large open admissions shelter in Denver, CO, as the Behavior Manager. There, she managed a team of eight trainers and over 100 volunteers and guided them in developing and implementing training, enrichment, and behavior modification plans for thousands of dogs and cats each year. Ursa also served as a Behavior Research Technician for Hill's Pet Nutrition in Topeka, KS, where she helped train staff and resident dogs in husbandry, cooperative care, and scent discrimination tasks as part of their nutritional research studies. Back in Denver, in 2016 she founded Canis Major Dog Training, which operated as a premier training facility in the area through 2020. Ursa is currently the Training Manager for Behavior Vets of NYC and Colorado, where in addition to seeing clients, she helps her behavior consultant teams grow and develop professionally.

Dogs are her passion, but she also loves working with horses, cats, chickens, and - the most complex animal of all - people! She is particularly passionate about helping other trainers develop the soft skills needed to connect and build trust with clients, which ultimately improves the welfare of the companion animals we work with. In her spare time, Ursa enjoys exploring the beautiful state of Colorado with her husband and son via hiking, camping, kayaking, and storm chasing; she also spends a lot of time balancing the mostly opposite needs of her 14 year old Border Collie mix and her six month old Belgian Tervuren puppy.
Patrick Jones - Course author